Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you request a demo, contact us, or use our platform. This may include your name, work email address, company name, job title, and any information you choose to include in communications with us.

When you use the ELYX platform, we collect identity and access metadata from the systems you connect, including user attributes, group memberships, role assignments, and access patterns. We do not collect passwords, authentication tokens, file contents, emails, messages, or any business data.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; to respond to your inquiries and fulfil your requests; to send administrative information, such as updates to our terms and policies; to send marketing communications where you have opted in; and to comply with our legal obligations.

Identity and access metadata collected through the platform is used solely to provide the ELYX service and is not used for any other purpose.

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality obligations consistent with this policy.

We may disclose your information where required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. All data is encrypted in transit using TLS and at rest using AES-256.

Access to customer data is restricted to personnel who need it to perform their job functions and is subject to strict access controls and audit logging.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Identity and access metadata is retained in accordance with your service agreement and deleted upon termination.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information; to object to or restrict certain processing; and to data portability. To exercise any of these rights, please contact us at contact@elyxsecurity.com.

7. Cookies

We use cookies and similar tracking technologies to operate and improve our website. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our site.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date below. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@elyxsecurity.com.